TERMS AND CONDITIONS OF USE
  Celton Manx Limited (the "Betting Platform Provider") operates a Betting Platform containing various forms of interactive games or sports betting products and services, at www.palace8.com (the "Betting Platform") and via WAP provided though a WAP link (the "WAP Platform") provided by the Betting Platform Provider that is accessed by end user players (the "Player"). The Player uses the Betting Platform for data settlement and visual betting purposes, and an intermediary (the "Associate") for all payment issues relating to their use of the Betting Platform (the "Payment Service"). For the avoidance of doubt, the Payment Service is subject to a contract between the Player and the Associate to which the Betting Platform Provider is not party and therefore the Payment Service is not covered by these terms and conditions. These terms and conditions govern the Player's use of the Betting Platform and their relationship with the Betting Platform Provider. The Player should read these terms and conditions carefully as they affect their rights and liabilities under the law. If the Player does not agree to these terms and conditions, they should not use the Betting Platform. If the Player has any questions about these terms and conditions, they should contact [email protected].
 
  1 APPLICABILITY OF THESE TERMS AND CONDITIONS
  The Player agrees that they will only use the Betting Platform for their personal entertainment and will not use it to conduct a commercial business. The Player's use of the Betting Platform is subject to these terms and conditions. By agreeing to use the Betting Platform, the Player agrees to be bound by these terms and conditions. If there is any inconsistency between these terms and conditions and any document incorporated by reference, these terms and conditions will prevail.
 
  2 AMENDMENTS TO THESE TERMS AND CONDITIONS
2.1 The Betting Platform Provider reserves the right to amend these terms and conditions (including to rectify errors or mistakes discovered on the Betting Platform) without prior notice. However, the Betting Platform Provider will ensure that any significant changes to these terms and conditions will be notified to the Player by an appropriate method (for example via a prominent notice on the Betting Platform). The changes will apply to the use of the Betting Platform after the Betting Platform Provider has given notice. If the Player does not wish to accept the new terms and conditions the Player should not continue to use the Betting Platform. If the Player continues to use the Betting Platform after the date on which the change comes into effect, the Player's use of the Betting Platform will be confirmation of the Player's agreement to be bound by the new terms and conditions.
2.2 It remains the Player's responsibility to periodically check these terms and conditions to ensure that they continue to agree with them and Players are advised to do so each time they use the Betting Platform. The Player's continued use of the Betting Platform will be confirmation of their acceptance of any changes to these terms and conditions. Any bet received (but not settled) prior to the time of amendment and notification of amended terms and conditions will be subject to the pre-existing terms and conditions.
 
  3 REGISTRATION AND USE OF THE PLAYER'S ACCOUNT
3.1 To access and utilise the Betting Platform, the Player must be at least eighteen years of age or the legal age required for gambling in the Player's jurisdiction, whichever is the greater. The Player must establish an account with and in accordance with their agreement and/or arrangement with the Associate (an "Account"). The Player should ensure that any details provided by them in order to establish an Account (i.e. the details provided to the Associate) or at any time after that are correct and complete and must inform the respective Associate immediately of any changes to their details by updating their Account in order that any communication or notice issued by the Betting Platform Provider can be communicated to them effectively. While the principal Know Your Player checks will be carried out by the Associate in its provision of the Payment Service, the Betting Platform Provider reserves the right to request the Player's identification documents (e.g. passport or identity cards) from the Associate for verification purposes pertinent to the Player's use of the Betting Platform, should such verification be required by the Betting Platform Provider (for example, without limitation, to enable us to comply with our regulatory requirements).
3.2 A Player wishing to place a bet on the Betting Platform should note that there may be specific laws in their country, place of residence, or the place where the Player accesses the Betting Platform which prohibit gambling. The Player warrants to the Betting Platform Provider that they will not access the Betting Platform from within a jurisdiction that prohibits gambling. Further, the Player warrants to the Betting Platform Provider that they will not access (or register for) the Betting Platform at any time if they are a citizen of a nation state that prohibits its citizens from participating in gambling (regardless of their location).
3.3 It is the Player's responsibility to ensure compliance with their applicable local or national laws before establishing an Account with the Associate and/or before placing bets on the Betting Platform. The Player is encouraged to seek legal advice before establishing an Account and/or placing any bets to verify that their proposed dealings on the Betting Platform are not contrary in any way to such laws. The Betting Platform Provider does not accept any responsibility for a Player's breach of any applicable local or national laws.
3.4 Without limiting Clause 3.3, the Betting Platform Provider does not accept bets originating from Afghanistan, American Samoa, Belgium, France, French Guiana, French Polynesia, French Southern Territories, Germany, Greece, Guadeloupe, Guam, Hong Kong, Iran, Iraq, Ivory Coast, Liberia, Libya, Martinique, Mayotte, Northern Mariana Islands, North Korea, Philippines, Puerto Rico, Reunion, Singapore, Somalia, St Pierre et Miquelon, Sudan, Taiwan, Turkey, United Kingdom, United States Minor Outlying Islands, United States of America and US Virgin Islands and, accordingly, the Player warrants that they are not resident in these jurisdictions, nor will they use the Betting Platform when they are in these jurisdictions.
3.5 The Player will be provided with a log-in code and password for their Account on the Betting Platform (which will be relayed to them by the Associate). In order to prevent fraud, the Player must keep this log-in code and password confidential and not disclose it or share it with anyone. The password will be kept in encrypted form on the Betting Platform and will not be accessible to the Betting Platform Provider. If the Player knows or suspects that someone else knows their log-in code and/or password or that any other personal information has been stolen or otherwise accessed without their authority they should notify the Associate immediately.
3.6 If the Betting Platform Provider has reason to believe that there is likely to be a breach of security or misuse of the Betting Platform, it may require the Player to change their password or it may suspend the Player's Account.
3.7 The Player will not allow any other person or third party (including, without limitation, any minor) to use their Account. The Player is solely responsible for all use of the Betting Platform through their login code and password. Unless caused by the Betting Platform Provider's negligence, any unauthorised use of the login code and password will be the Player's sole responsibility and deemed the Player's use. The Player will therefore be liable for any such unauthorised use and will not be re-credited by the Betting Platform Provider any resulting losses from their Account on the Betting Platform, regardless of whether or not the third party who participated had the Player's consent.
3.8 If an Account is inactive for 6 months or longer, the Betting Platform Provider reserves the right to cancel the Account.
3.9 The Betting Platform Provider may suspend or cancel the Player's Account immediately at its absolute discretion including if the Player breaches any of their obligations under these terms and conditions.
3.10 The expiry or termination of a Player's Account for any reason will not affect:
  (a) any rights, obligations and/or liabilities accrued before the date of termination or expiry; or
  (b) any rights, obligations and/or liabilities expressed to continue in force after and despite expiry or termination.
3.11 The Betting Platform Provider reserves the right not to open an Account for any applicant without having to provide any reason whatsoever. The Betting Platform Provider further reserves the right to refuse/reject and suspend and/or terminate without prior notification the Account of any Player who is suspected of cheating, hacking, attacking, manipulating or damaging the Betting Platform Provider's normal betting operations (including the Betting Platform).
3.12 The use of artificial intelligence or "bots" on the Betting Platform is strictly forbidden. Likewise, any application that uses any or all of the data contained on the Betting Platform for purposes (including but not limited to commercial purposes) other than participating in the Betting Platform (e.g. via screen scraping) is prohibited. The Betting Platform Provider will take measures to prevent and detect the use of programs that are designed to enable artificial intelligence (non-humans) to utilise or benefit from the data contained on the Website. Any attempted or actual use of artificial intelligence by the Player will lead to termination of their Account in accordance with Clause 3.9 and Clause.
3.13 The Player can cancel their Account at any time in accordance with their agreement with the Associate. However, the Player should inform the Associate prior to cancelling their Account in order to ensure that valid Bet Credits (as defined in Section 5 below) are returned to them in full. If the Player does cancel their Account, they must stop using the Betting Platform immediately.
3.14 The suspension or cancellation of the Player's Account will not affect either party's statutory rights or liabilities.
3.15 The Player may open only one Account. The Player should be aware that, in accordance with their agreement with the Associate, where the Associate discovers that a Player has established multiple Accounts, the Associate may immediately cancel or cause to be cancelled such multiple Accounts.
 
  4 LICENCE
4.1 The Betting Platform Provider grants the Player a personal, non-exclusive, non-transferable and revocable licence to install and use the software required for the use of the Betting Platform (the "Software"). The Player may use the Software solely for participation in the Betting Platform.
4.2 The Betting Platform and all pictures, graphics, photographs, animations, videos, music, audio, text and live feeds on the Betting Platform and the Software are and will remain the property of the Betting Platform Provider and are protected by intellectual property laws, including copyright. They may not be reproduced without the Betting Platform Provider's prior written consent.
4.3 Except as permitted by these terms and conditions, the Player may not copy, use, modify, create derivative works from or distribute the Software or written materials associated with the Betting Platform, decode, reverse engineer, dissemble, decompile or otherwise translate or convert the Software or any part of it or transfer, loan, lease, assign, rent or otherwise sublicense the Software or do any of the above to any copy, adaptation, transcription, or merged portion of the Software. Without limitation, the above activity includes any form of denting, hacking, attacking, manipulating or damaging of the Betting Platform.
 
  5 PAYMENT AND SECURITY
5.1 Statistical data representing the credit granted to a Player by an Associate ("Bet Credits"), in the amounts notified to the Betting Platform Provider by the Associate, will be displayed in the Account of the Player and may be used by the Player to place bets on the Betting Platform. However, the Bet Credits simply reflect the credit extended to the Player by the Associate (as affected by the Player's agreement on credit with the Associate, the Player's betting (i.e. winnings and losses) on the Betting Platform and any cashing out via the Associate) and, while displayed and processed on the Betting Platform, Bet Credits are in no circumstances claimable from the Betting Platform Provider.
5.2 Bet Credits will be updated automatically as the Player bets on the Betting Platform. In addition, in order to reflect any further credit extended, or payout made, to the Player, the Bet Credits will be frequently reconciled by the Betting Platform Provider and the Associate, which will be reflected in the Player's revised Bet Credits balance. The Player is not allowed to place a bet greater than these reconciled Bet Credits. Any winnings (or losses) are therefore reflected in the Bet Credits in the Player's Account and Bet Credits may be cashed by the Player only through the Associate in accordance with any agreement the Player may have with the Associate and not via any method otherwise displayed on the Betting Platform.
5.3 The Player may only deposit and receive money through an Associate registered with the Betting Platform Provider and authorised by the Betting Platform Provider to act as an Associate. Failure to adhere to this clause may result in the Player's Account being suspended or terminated.
5.4 The Player has the responsibility for checking their available Bet Credits before or after each betting transaction and prior to departing from the Betting Platform. If the Player suspects any errors, they must report it immediately to the Associate in accordance with Clause 5.5 before participating again in the Betting Platform. Failure to do so will result in the Player waiving their right to raise future disputes and acceptance of all previous betting records as true and correct.
5.5 Should Bet Credits be credited to or debited from a Player's Account in error, it is the Player's responsibility to notify the Betting Platform Provider of the error without delay in order for the sum to be rectified in accordance with a reconciliation of the amount processed through the Payment Service. Any Bet Credits credited to the Player due to the error will be deemed invalid, are not available to bet with and the Betting Platform Provider reserves the right to void any transaction involving such Bet Credits. If the Player believes that the Bet Credits displayed in their Account do not accord with the amount processed through the Payment Service, they should address this issue with the Associate as the Betting Platform Provider cannot be held responsible for any available Bet Credits that are erroneous as a result of the Payment Service.
5.6 The Player must inform the Associate and the Betting Platform Provider as soon as reasonably possible if they believe that their Account information is being misused in any way by a third party so that appropriate steps can be taken by the Associate to suspend their Account. The Betting Platform Provider will not be held responsible for any misuse of the Account and/or any loss suffered by the Player due to any delay in such suspension.
5.7 To maintain a high level of security and to protect the Player's Account, the Betting Platform Provider performs random security checks. The Player hereby accepts that the Betting Platform Provider maintains the right to obtain additional documentation from the Associate in order to verify the identity and residence of the Player in the event of such a security check. Where the Associate fails to provide the Betting Platform Provider with such additional documentation, the Betting Platform Provider reserves the right to suspend or cancel the Player's Account at its absolute discretion.
5.8 Any applicable taxes and fees in connection with any awarded prize are the Player's sole responsibility. Prizes cannot be transferred, substituted, or redeemed for any other prize.
5.9 Unless otherwise stated in these terms and conditions, no bet can be cancelled once confirmed by the Betting Platform Provider. All bets stand once confirmed whether the Player is online or offline. The Betting Platform Provider reserves the right to refuse any bet.
 
  6 ANTI-MONEY LAUNDERING PROVISIONS
6.1 The Betting Platform Provider will only credit Bet Credits into the Account of the Player that placed the winning bet.
6.2 The Betting Platform Provider reserves the right, at its reasonable discretion, to suspend the crediting of Bet Credits, pending a full investigation (including providing details to the relevant law enforcement agency where appropriate), where it suspects that Bet Credits have been credited, and are attempted to be withdrawn, by a Player for the purposes of money laundering. An example of where this might occur includes where a Player's Account has been credited with a substantial sum and then the Player attempts to withdraw these Bet Credits having only conducted minimal betting activity on the Betting Platform. Full repayment of the actual funds represented by the Bet Credits will be made to the Player by the Associate where the investigation reveals no evidence of money laundering.
6.3 Notwithstanding the terms of Clause 5.7 above, the Betting Platform Provider reserves the right, at its absolute discretion, at any time and from time to time to request that the Player provides the satisfactory evidence of identity and residential address referred to in Clause 5.7 above. Failure by the Player to provide this evidence may result in the Player's Account being suspended, which shall include the suspension of any withdrawal requests.
 
  7 BETS
7.1 In making a bet, the Player will determine the amount of his own stake, subject, to the following:
  (a) the restrictions on winnings permitted under Clause 10;
  (b) the restrictions on bets set out in this Clause 7.1;
  (c) the minimum and maximum amount of any bet will be as indicated on the Betting Platform;
  (d) if a Player places a bet, the stake for which would exceed any limits adopted pursuant to this Clause 7.1, such bet will be void; and
    (e) the restrictions on bets and winnings as set out in Clause 12.
7.2 a bet is not made in full or if details of it are missing, the Betting Platform Provider may, at its discretion, deem such bet to be void.
7.3 A Player will not be entitled to make multiple bets which combine different selections within the same event. In the event that such a bet is accepted in error, it will be void.
7.4 Subject to Clause 7.5, a Player may send multiple copies of the same bet in which case all such bets will be treated as separate bets. If a Player submits a number of bets (whether identical or different), they will be dealt with by the Betting Platform Provider in the order in which they are received.
7.5 The Player must make their bets as an individual. The Betting Platform Provider will be entitled to reject and treat as void a series of identical bets from different Players or where the Betting Platform Provider suspects that Players are acting in collusion or as a syndicate with any other individual(s) and will be entitled to refuse payment of any winnings.
7.6 Bets on events in which the Player is participating (and whether a Player is participating for this purpose will be decided by the Betting Platform Provider in its absolute discretion) are not permitted.
7.7 In making a bet, the Player represents and warrants to the Betting Platform Provider to not knowing nor having any influence over the outcome of the event in respect of which the bet is made. If the outcome is known, the Betting Platform Provider may treat the bet as void.
7.8 The Betting Platform Provider reserves the right to make any amendments or corrections to any event information (including but not limited to the team names, event time, venue, league title) displayed on the Betting Platform at any time. In such circumstances an electronic announcement will be displayed on the Betting Platform.
7.9 In order to make a bet, there must be available Bet Credits in the relevant Player's Account equal to or exceeding the amount of the stake. If the Player's available Bet Credits do not cover the aggregate stakes wagered at any one time, the Betting Platform Provider will refuse the bets. In these circumstances, the Player must limit their bets to their available Bet Credits or re-credit their Account through the Associate before they can place the bets in full.
7.10 All prices, odds or handicaps quoted are subject to variation and become fixed only at the time when a bet is accepted by the Betting Platform Provider. Where a manifest error (whether caused by human error or otherwise) or systems failure results in incorrect prices, odds or handicaps being offered, or produces incorrect or erroneous game results, any bet (or part of a bet) made on the basis of them will be void. If such error is noticed beforehand, the Betting Platform Provider will use all reasonable endeavour to notify the Player concerned in order to enable him to place another bet at the correct prices, odds or handicaps and, in the case of interactive betting games, the Betting Platform Provider will immediately void the game and return all bets placed to the Player's Account.
7.11 Where a bet is settled incorrectly due to, for example, an erroneous result being recorded on the Betting Platform, such settlement will be invalid and reversed. If the Player has insufficient Bet Credits to permit such a reversal, they will be required to return the erroneously credited Bet Credits to the Associate in accordance with Clause 12.6.
7.12 The Betting Platform Provider may, at any time, in its absolute discretion and without giving any reason or advance notice, suspend a market, cease betting on a market, refuse to accept any bet or any part of a bet and/or suspend or close any Player's Account.
 
  8 PLACING A BET
8.1 Bets may only be placed via the Betting Platform or the WAP Platform or such other betting platforms employed by the Betting Platform Provider unless an alternative prior arrangement has been made with the Betting Platform Provider (the "Betting Method").
8.2 A bet is accepted only when confirmed by the Betting Platform Provider via the Betting Method (that is, when the bet appears in the bet list of the Player's Account under the item “Accepted” and an identification number has been allocated to it).
8.3 If a bet is declared "invalid" or "void" for the purposes of these terms and conditions it will be evaluated at odds of 1.00. For individual bets, the stake will be refunded with 1.00 odds to the Player's Account. For combination bets, the total odds of the combination bet will be recalculated with 1.00 odds of the selection that has been declared invalid or void.
8.4 The deadline for placing bets will in each case be determined by the Betting Platform Provider. Notwithstanding the foregoing, if a bet (other than a Live bet as stated on the Betting Platform) is placed after the commencement of the event in respect of which the bet is made, the bet will be invalid and will be evaluated at odds of 1.00. For events for which no official start is declared, the generally advertised start time (as determined by the Betting Platform Provider) for the event will be deemed to be its commencement time. Disputes over the times when bets are placed will be finally settled by reference to the Betting Platform Provider's transaction log.
8.5 The Player will be responsible for ensuring that their bets are correct. Bets placed and accepted within the relevant time limit may not be revoked or changed except as expressly provided in these terms and conditions.
8.6 The Betting Platform Provider assumes no responsibility for:-
  a) typing, transmission and/or evaluation errors in respect of any bets and will be entitled (after the event, if necessary) to correct manifest errors relating to odds or the reporting of results;
  (b) the accuracy, completeness or currency of the information services provided (in particular but without limitation, for information provided by third parties);
  (c) the accuracy of live scores, statistics and intermediate results in respect of all betting.
 
  9 RESULTS AND EVALUATION OF BETS
  The Betting Platform Provider will evaluate Players' Accounts depending on the result(s) of the bet(s) they place. In doing this, the Betting Platform Provider recognises only the official results achieved in the field of play and/or the outcome of the randomly generated results of the interactive games and/or the race events and/or the financial betting products for settlement purposes. Subject as otherwise provided in these terms and conditions, the Sports Betting Rules or Games Betting Rules or the Racing Betting Rules or the Financial Betting Rules (collectively referred to as the “Betting Rules & Regulations”), the winner of an event is the participant whom the relevant official decision¬making body declares to be the official winner at the termination of the event (according to the time of the venue for the event), as reported on the official websites of the tournament organisers or by the relevant press agency or association of the country where the event takes place. In the case of Random Number Generator ("RNG") games, the Player acknowledges that the Betting Platform Provider's RNG and other randomly generated events are part of the Betting Platform and that the Player agrees to accept such randomly generated results performed by the RNG, as final and conclusive. In the event of a manifest error and where the correct outcome is available on a video recording or in the public domain, the Betting Platform Provider shall use its best endeavours to determine the correct outcome to be used to determine the winner and/or the result of the bets placed. In such cases, the Betting Platform Provider's decision shall be final. Changes in results, rankings or the order of competitors made after that time for any reason whatsoever (including, without limitation, disqualification, disciplinary decision, tribunal or court decision or appeal) will be disregarded for the purposes of deciding the outcome of the bet. In case of any violation of sports or race laws, the Betting Platform Provider will be entitled to freeze and withhold any winnings for such period as it will think fit or indefinitely. (For more information see the Betting Rules & Regulations.)
 
  10 CALCULATION OF, AND LIMITS ON, WINNINGS
10.1 For bets with fixed odds, the winnings are calculated by multiplying the stake by the prescribed odds or prices displayed at the time when the bet is accepted by the Betting Platform Provider.
10.2 Data representing winnings from settled bets will be reflected in the Player's Account as Bet Credits. Bet Credits cannot be transferred, substituted, or redeemed for any other prize. Any applicable taxes and fees in connection with any winnings are the Player's sole responsibility.
10.3 In certain circumstances, winnings on certain markets will be limited by the Betting Platform in accordance with limits set out by the Associate (as informed to the Player). Such limits are not controlled by the Betting Platform Provider and will simply reflect the position as agreed between the Associate and the Player. It is the Player's responsibility to check limits with the Associate if they are unsure of any applicable limits on winnings in any market. The Betting Platform Provider is not responsible for any dispute over its application of a limit to winnings imposed on an Account where such limit has been notified to the Betting Platform Provider as applicable to the Account by the Associate.
10.4 If more than one bet and/or a combination of single and combination bets is placed with the same selections and the Betting Platform Provider determines or suspects that they have originated from a single Player, one or more Related Parties of such Player or a group or syndicate of Players or their respective related parties acting in concert, without prejudice to any other remedies or rights the Betting Platform Provider may have in such circumstances, the Betting Platform Provider will be entitled to apply the relevant limits on winnings set out in this Clause 10 to the aggregate winnings on all such bets as if such bets were a single bet and/or to reduce the stake to the extent necessary in order to comply with such limits on winnings.
 
  11 SPECIAL RULES FOR SPECIFIC SPORTS AND OTHER EVENTS
11.1 The Betting Platform Provider accepts bets for sporting, racing and other events available on the Betting Platform. All such bets are subject to the rules specific to each relevant sport, race or event or RNG game and it is the responsibility of each Player to make himself aware of all such rules to the extent relevant to any bets they place.
11.2 Special rules relating to different types of sport, races and RNG games and which will apply to bets made on those sports, races or games are set out in the Betting Betting Rules & Regulations. These Betting Rules & Regulations may be amended at any time.
 
  12 THE PLAYER'S REPRESENTATIONS
12.1 The Player represents, warrants and certifies that they have reached the age of 18 or the legal age required for gambling in the Player's jurisdiction, whichever is the greater. The Player also warrants that they will not access the Betting Platform from within a jurisdiction that prohibits gambling nor will they access (or establish) the Betting Platform at any time if they are a citizen of a nation state that prohibits its citizens from participating in gambling (regardless of their location).
12.2 The Player represents, warrants and certifies that they fully accept that all computer instructions and responses sent over the Internet to and from the Betting Platform and the Software will be binding on the Player.
12.3 The Player further represents, warrants and certifies that:
  (a) the Player is not prohibited from placing any bet by any term of the Player’s contract of employment or any rule of an international or domestic body, organisation, association, federation or other such entity that governs or oversees any sport (“Sport Governing Body”) which applies to the Player; and
  (b) the Player is not aware of any circumstances which would make the placing of any bet with the Betting Platform Provider a breach of a rule on betting applied by a Sport Governing Body; and
  (c) where the bet is placed on the outcome of a race, match, competition or other event or process or on the likelihood of anything occurring or not occurring (the “Event”) the Player has no prior knowledge of or has no influence over the outcome of the Event.
12.4 In the event of any of the Player’s representations in this Clause 12 proving to be false the Player’s stake will be forfeit and the Betting Platform Provider shall not be obliged to pay any winnings which might otherwise have been payable in respect of that bet.
12.5 The Player understands that by using the Betting Platform they may lose money on bets placed and they accept full responsibility for such loss. The Player agrees that their use of the Betting Platform is at their sole risk.
12.6 Should Bet Credits be credited to or debited from a Player's Account in error, it is the Player's responsibility to notify the Associate of the error without delay. Any Bet Credits credited to the Player due to an error will be deemed invalid and in the event there are sufficient Bet Credits in the Player's Account, such Bet Credits will be immediately reversed by the Betting Platform Provider from the Player's Account. In the event that there are insufficient Bet Credits in the Player's Account, the Player shall immediately return the funds representing the erroneously credited Bet Credits to the Associate. Amounts credited to an Account in error are not available to bet with and the Betting Platform Provider reserves the right to void any transaction involving such Bet Credits. For the avoidance of doubt, where the Player has a credit balance and further Bet Credits are erroneously added to this, the Player is permitted to transact up to the level of Bet Credits available in their Account excluding the erroneously added Bet Credits. The Player agrees to indemnify the Betting Platform Provider for the return of any amounts representing erroneously credited Bet Credits that the Player has withdrawn.
 
  13 NO WARRANTY
13.1 The Betting Platform Provider will endeavour to provide the Betting Platform using its reasonable skill and care. The Betting Platform Provider makes no further warranty or representation, whether express or implied, in relation to the Betting Platform. Any implied warranties or conditions relating to satisfactory quality, fitness for purpose, completeness or accuracy are hereby excluded.
13.2 The Betting Platform Provider makes no warranty that the Betting Platform will meet the Player's requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the Betting Platform or the server that makes it available are free of viruses or bugs, nor does the Betting Platform Provider make any warranty as to the full functionality, accuracy, reliability of the materials supplied by the Betting Platform Provider or results of the Betting Platform or the accuracy of any information obtained by the Player through the Betting Platform.
13.3 The Player should be aware that the quality of the internet connection to the Betting Platform and WAP Platform varies from Player to Player and may not be absolutely stable. The Betting Platform Provider is not responsible for any misplaced bets. All bets placed will be based on the bet records in our system.
13.4 The Betting Platform Provider carries out regular maintenance to the Betting Platform to ensure, as much as possible, that an optimum gaming experience is provided to the Player. During such maintenance sessions, the Player acknowledges and agrees that access to the Betting Platform may be limited to allow for such necessary repairs, maintenance or the introduction of new facilities or services. The Betting Platform Provider will make reasonable efforts to notify Players of such downtime in advance of it occurring (whether via an advance schedule of downtime or period notifications on the Betting Platform) and resume the service as soon as it reasonably can.
 
  14 LIMITATION OF LIABILITY
14.1 The Player agrees that their use of the Betting Platform is at their sole risk.
14.2 The Betting Platform Provider will not be liable in contract, tort, negligence, or otherwise, for any loss or damage whatsoever arising from or in any way connected with the Player's use of the Betting Platform, whether direct or indirect, including, without limitation, damage for loss of business, loss of profits, business interruption, loss of business information, loss arising from downtime or any other pecuniary or consequential loss (even where the Betting Platform Provider has been notified by the Player of the possibility of such loss or damage). Further, liability for such damage will be excluded, even if the exclusive remedies provided for in these terms and conditions fail for their essential purpose.
14.3 The Betting Platform Provider will not be liable or responsible to the Player for any loss or damage incurred or suffered by the Player as a result of any suspension or stoppage (whether temporary or permanent) of the Betting Platform arising from any governmental order or change in policy by the regulator.
14.4 The Betting Platform Provider will not be responsible or liable to the Player for any loss of content or material uploaded or transmitted through the Betting Platform and the Player confirms that the Betting Platform Provider will not be liable to the Player or any third party for any modification to, suspension of or discontinuance of the Betting Platform.
14.5 The Betting Platform Provider reserves the right to withdraw the Betting Platform or elements of the Betting Platform at any time, and will not be liable to the Player as a result of any such action.
14.6 The Betting Platform Provider will not be responsible for any breach of these terms and conditions caused by circumstances beyond its reasonable control.
14.7 The Betting Platform Provider will not be liable to the Player for any use of the Betting Platform that is contrary to the law of the jurisdiction in which the Player is located. The Player should note that where local law prohibits their participation in the Betting Platform, it is contrary to these terms and conditions for the Player to participate in the Betting Platform.
14.8 Certain statutes, rules and regulations may imply certain non-excludable warranties or conditions and to the extent such are not permitted to be excluded, the Betting Platform Provider's liability for breach of such conditions or warranties and the Player's sole and exclusive remedy will be limited to £1000.
 
  15 ASSOCIATE OBLIGATIONS
15.1 The Player confirms and understands that their use of the Betting Platform provided by the Betting Platform Provider is for data and visual betting purposes only. The Player understands and confirms that the Betting Platform Provider is not responsible for the Payment Service (which may be provided for in any agreement between the Associate and the Player but does not form part of these terms and conditions between the Player and the Betting Platform Provider) including (without limitation) any liability for the Player obtaining money/Bet Credits from or depositing money to their Account via an Associate (or any other party). The Player agrees and confirms that in no circumstances will the Betting Platform Provider be responsible for the conduct of such Payment Service including (without limitation) any negotiation with the Associate over its conduct of the Payment Service, which is outside the scope of these terms and conditions.
15.2 The Player acknowledges that any agreement between the Player and the Associate is not a contract to which the Betting Platform Provider is party and therefore the Betting Platform Provider is not liable for any element of the relationship between the Associate and the Player (including without limitation any act or omission of the Associate such as a failure to pay sums due to a Player or adequately alert the Betting Platform Provider to the correct available Bet Credits for a Player).
15.3 The Player acknowledges that the Associate is not an employee or partner or agent (in law) of the Betting Platform Provider and that the relationship between the Betting Platform Provider and the Associate is one of independent contractors with no agency, partnership, joint venture or employee-employer relationship intended or created.
15.4 The Associate has no authority to create, alter or to amend any agreements or representations on behalf of the Betting Platform Provider or to incur any liabilities for the Betting Platform Provider or the Betting Platform.
15.5 The Betting Platform Provider is not responsible for the handling of any issues or disputes relating to the placing or outcome of a bet by the Player. If the Player has any issue in relation to such activity, the Player must submit this to the Associate.
 
  16 INDEMNITY
16.1 The Player agrees to fully indemnify, defend and hold the Betting Platform Provider, and its officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liabilities, damages, losses, costs and expenses, including legal fees, arising out of any breach of these terms and conditions by the Player or any other liabilities arising out of the Player's use of the Betting Platform or use by any other person accessing the Betting Platform using the Player's Account details.
16.2 The Player agrees fully to indemnify, defend and hold the Betting Platform Provider, and its officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liabilities, damages, losses, costs and expenses, including legal fees, arising out of any breach of warranties or representations including, but not limited to, the representations that the Player is not a citizen or a resident of a country which prohibits such gaming activities nor will they access the Betting Platform from a jurisdiction where such betting activity is prohibited by law.
16.3 The Player will indemnify the Betting Platform Provider for all losses and damages suffered by the Betting Platform Provider as a result of wrongdoings and/or fraud against the Player or group of Players acting in concert or as a syndicate. "Wrongdoings and/or fraud" will include but not be limited to attempts to beat the Betting Rules & Regulations, single account per player, betting limits, win limits, hacking, use of artificial intelligence or bots, providing false personal information, and/or any actions and/or omissions which the Betting Platform Provider reasonably deems to be a fraud and/or wrongdoings.
16.4 The Player further agrees fully to indemnify, defend and hold the Betting Platform Provider, and its officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liabilities, damages, losses, costs and expenses, including legal fees, arising out of any claim brought against the Betting Platform Provider by an Associate as a result of the breach of these terms and conditions by the Player.
 
  17 TRANSFER
  The Player may not transfer any of their rights under these terms and conditions to any other person. The Betting Platform Provider may transfer its rights under these terms and conditions to another business where the Betting Platform Provider reasonably believes that the Player's rights will not be affected.
 
  18 THIRD PARTY CONTENT
18.1 The Betting Platform provides content from other Internet sites or resources ("Third Party Content") and while the Betting Platform Provider takes all reasonable steps to ensure that material included on the Betting Platform is correct, reputable and of high quality, the Betting Platform Provider does not make any warranties or guarantees in relation to Third Party Content and will not be held liable by the Player for any such Third Party Content. If the Betting Platform Provider is informed of any inaccuracies in the Third Party Content contained on the Betting Platform, it will attempt to correct the inaccuracies as soon as it reasonably can.
18.2 The Betting Platform Provider makes no representations or warranties regarding any third party websites linked to the Betting Platform ("Linked Sites"), the entities which operate the Linked Sites or which feature on the Linked Sites. The Betting Platform Provider will not accept liability for any loss (including any indirect or consequential loss) or damage the Player may suffer directly or indirectly as a result of using any of the Linked Sites or relying on any material contained therein. The Player acknowledges that the Player's access to and use of any of the Linked Sites is entirely at their own risk.
 
  19 THIRD PARTY RIGHTS
  Except insofar as these terms and conditions expressly provides that a third party may in their own right enforce a term of these terms and conditions, a person who is not a party to these terms and conditions has no right under local law or statute to rely upon or enforce any term of these terms and conditions.
 
  20 TECHNICAL MALFUNCTIONS
20.1 If there is a discrepancy between the result showing on the Software and the Betting Platform Provider's server, the result showing on the Betting Platform Provider's server will govern the result of the Betting Platform. In the event of system malfunction or damage which results in the loss of data, the Betting Platform Provider will make reasonable efforts to recover all historic data and all recovered data will be deemed official.
20.2 Where there is any malfunction of the electronic display in live betting, the settlement will follow the actual result of the relevant event pursuant to the Betting Rules & Regulations.
20.3 Any failure on the Players' side including but not limited to network connection or computer problems will not void the bet. Players can check their own bet history in the Statement section of their Account to see how any bet was determined.
 
  21 SETTLEMENT OF DISPUTES
  The Player understands and agrees that (without prejudice to their other rights and remedies) the Betting Platform Provider's records and subsequent management decision will be the final authority in determining the terms of the Player's participation in the Betting Platform, the activity resulting therefrom and the circumstances in which they occurred.
 
  22 NOTICES
22.1 Any notice the Betting Platform Provider gives to the Player (save as otherwise set out herein) will be sent to the email address that the Player provided when the Player established their Account.
22.2 The Betting Platform Provider recommends that any queries (including but not limited to those set out in Clause 16 (Indemnity) are directed first to the Associate. Further, the Player should be aware that the Betting Platform Provider is responsible only for the provision of the Betting Platform, and all queries relating to the provision of the Payment Service should be addressed to the Associate.
22.3 It is not the Betting Platform Provider's responsibility to communicate with the Associate. If the Player wishes to communicate with the Associate, they should do so directly.
 
  23 PALACE8
23.1 Viewing PALACE8
  (a) PALACE8 is only available to PALACE8 account holders.
  (b) Due to licensing restrictions, viewing of PALACE8 may sometimes be restricted in relation to certain sporting events in the Player’s region.
  (c) PALACE8 is currently available to all Players for free. However, the Betting Platform Provider reserves the right, upon proper notice, to introduce other fees, subscriptions or charges or conditions for access in the future.
  (d) The Betting Platform Provider may refuse access to PALACE8 to any Player at its absolute discretion.
  (e) By accessing PALACE8 the Player agrees and accepts these terms and conditions.
23.2 STREAMING TIME LAG
  (a) Players who access PALACE8 are hereby advised that although the content is promoted as 'live', they may, depending on the region and the Players’ personal internet access speed, sometimes experience streaming time lags of between 5-10 seconds (or longer) behind the actual game.
  (b) PALACE8 is provided as an added service to the Players and is for personal and recreational enjoyment. Reliance on PALACE8 to place bets is done so entirely at the Player’s own risk and the Betting Platform Provider accepts no responsibility whatsoever and shall not be liable to the Player for any direct or indirect loss, including any loss of profit, reputation, goodwill or business, suffered by the Player as a result of the Player’s reliance on PALACE8.
23.3 EXCLUSION OF LIABILITY
  (a) The Betting Platform Provider makes no representations or warranties, express or implied, on the quality of the content and streaming speed of PALACE8 or its availability in any region or on the Player’s computer.
23.4 PALACE8 CONTENT
  (a) The Betting Platform Provider reserves the right to change, vary, suspend, replace, discontinue, withdraw or terminate any content on PALACE8 (or PALACE8 service itself) at its absolute discretion and without prior notice.
23.5 GENERAL
  (a) The terms and conditions of use of the PALACE8 may be amended by the Betting Platform Provider at its absolute discretion from time to time. It is the Player’s responsibility to check these terms and conditions from time to time to ensure that the Player agrees with them and the Player’s continued use of PALACE8 will be deemed to be the Player’s acceptance of any changes to the terms and conditions.
 
  24 GENERAL
24.1 If any part of these terms and conditions will be deemed unlawful, void or for any reason unenforceable, then that provision will be deemed to be severable from these terms and conditions and will not affect the validity and enforceability of any of the remaining provisions of these terms and conditions.
24.2 The time stamp on all records either stored in or written to the Betting Platform Provider's transactional database including but not limited to bets (whether accepted or declined), announcements, messages and reports shall be recorded as Greenwich Mean Time (GMT) minus 4 hours.
24.3 No waiver by the Betting Platform Provider of any of these terms and conditions will be construed as a waiver of any preceding or succeeding breach of any of these terms and conditions.
24.4 Unless otherwise expressly stated, nothing in these terms and conditions will create or confer any rights or any other benefits in favour of any person other than the Player and the Betting Platform Provider.
24.5 Nothing in these terms and conditions will be construed as creating any agency, partnership or any other form of joint enterprise between the Player and the Betting Platform Provider.
24.6 Clause 16 (Indemnity) will continue in force after and despite expiry or termination (for whatever reason).
24.7 The Player agrees to be bound by and adhere to the Betting Rules & Regulations in their participation in the Betting Platform. The Betting Platform Provider also reserves the right to modify these Rules at any time.
24.8 The Betting Platform Provider may, at its absolute discretion amend, revise or update these terms and conditions from time to time for legal or regulatory reasons or to allow the proper operation of the Betting Platform. It is the Player’s responsibility to check these terms and conditions from time to time to ensure that the Player agrees with them and the Player’s continued use of the Betting Platform will be deemed to be the Player’s acceptance of any amendments, revisions or updates or changes to these terms and conditions.
24.9 These terms and conditions, as published in English from time to time, govern this contract. Translations into other languages are made as a service and are made in good faith. In the event of ambiguity between the English version and a translation, the English version prevails over any translation.
24.10 These terms and conditions contain the entire agreement between the Player and the Betting Platform Provider relating to the Betting Platform. The Player confirms that, in agreeing to accept these terms and conditions, the Player has not relied on any representation save insofar as the same has expressly been made a representation in these terms and conditions. The Player agree that the Player will have no remedy in respect of any misrepresentation which has not become a term of these terms and conditions save that the Player's agreement will not apply in respect of any fraudulent or negligent misrepresentation whether or not such term has become a term of these terms and conditions.
24.11 The Betting Platform is subject to the laws and regulations of the Isle of Man and any dispute arising out of or relating to these terms and conditions, the Betting Platform, Website, Software, the Betting Platform Provider and the developer of the Software and/or the Betting Platform Provider's payment management company will be governed by the laws and courts of the Isle of Man. The Player hereby consents to the exclusive jurisdiction of the courts of the Isle of Man.
 
  25 RESPONSIBLE GAMBLING POLICY
25.1 The Betting Platform Provider is committed to responsible gambling. To see our responsible gambling policy, please click here.
 
  PRIVACY POLICY
  1 PRIVACY POLICY
1.1 This is the privacy policy ("Privacy Policy") of Celton Manx Limited with its registered office at Celton House, Isle of Man Business Park, Douglas, Isle of Man, IM2 2QZ, British Isles (the “Betting Platform Provider”) and explains how the Betting Platform Provider receives, uses and protects your personal information. Protecting your privacy and your personal information is important to the Betting Platform Provider.
1.2 Your personal information collected by the Betting Platform Provider will be held and processed in the Isle of Man. All data will be held in accordance with the Isle of Man Data Protection Act 2002.
 
  2 APPLICABILITY OF THIS PRIVACY POLICY
2.1 By using this Betting Platform, you (the "Player") agree to the terms of this Privacy Policy and the use and disclosure of your personal information as set out in this Privacy Policy. The Betting Platform Provider will review this Privacy Policy periodically, and reserves the right to modify and update this Privacy Policy at any time.
2.2 Changes to this Privacy Policy will come into effect immediately upon such changes being notified on the Betting Platform by a prominent notice. The Player's continued use of the Betting Platform following such notification will constitute the Player's acceptance of these changes. The Betting Platform Provider recommends that the Player reviews this Privacy Policy periodically.
 
  3 INFORMATION COLLECTED AND ITS USE
3.1 The Betting Platform Provider collects personal information when the Player uses the Betting Platform and information about the transactions the Player undertakes including details of payment cards used. Where such details of payment cards used are provided, they are stored in a fully encrypted format and not accessible by the Betting Platform Provider. Such personal information includes, but is not limited to, the Player's name, date of birth, residential address, email address and phone number, all of which the Betting Platform Provider may obtain from the Associate. The Player may be asked by the Associate to provide personal information when the Player registers for any account with the Associate or otherwise uses the Betting Platform or the betting services provided via this Betting Platform (the "Internet Betting Facilities").
3.2 In addition, when the Player interacts with the Betting Platform and/or the Internet Betting Facilities, the Betting Platform Provider's servers keep an activity log unique to the Player that collects certain administrative and traffic information including: source IP address, time of access, date of access, web page(s) visited, language use, software crash reports and type of browser used. Such details are essential for the provision of and the quality of the Betting Platform and the Internet Betting Facilities.
3.3 The Betting Platform Provider may collect personal information from third parties including the Associate, financial institutions and credit providers for the purpose of maintaining the Player's account and conducting credit or other financial checks, and the Player consents to the Betting Platform Provider's collection and use of the Player's personal information for these purposes.
3.4 The Player's personal information will be used:
  (a) to set up, manage and administer the Player's account;
  (b) to make, settle and pay bets or wagers;
  (c) for statistical purposes;
  (d) for market research and data analysis purposes;
  (e) to analyse the Player's credit risk (if applicable);
  (f) to improve the quality or service and gaming experience for the Players; and
  (g) to comply with such licensing and regulatory requirements as are applicable.
 
  4 ACCURACY OF PERSONAL INFORMATION
4.1 It is the Player's responsibility to notify the Associate of any changes in their personal information by informing their Associate of such changes immediately. If the Player believes any of its personal information held by the Associate is incorrect or inaccurate, the Player may request corrections or changes to such personal information by contacting the Associate and providing the Associate with the Player's Account ID and the details that the Player wishes to change.
4.2 To obtain a copy of the personal information the Associate holds about you, please contact your Associate or if you have any queries regarding this Privacy Policy or the Betting Platform Provider's practices please contact the Betting Platform Provider at [email protected].
 
  5 DISCLOSURES
5.1 The Betting Platform Provider may disclose the Player's personal information:
  (a) if required to do so by law;
  (b) if the Betting Platform Provider believes in good faith that such action is necessary to:
    (i) comply with any legal process served on the Betting Platform Provider or the Betting Platform or the Internet Betting Facilities;
    (ii) protect and defend the Betting Platform Provider's rights or property; or
    (iii) act to protect the personal safety of users of the Betting Platform, the Internet Betting Facilities or the public;
  (c) to any regulatory body or licensing body or authority;
  (d) to third parties for the purposes of settling or making payment in connection with any bet or wager;
  (e) to the Player’s Associate;
  (f) to any payment management company providing payment solution services to the Betting Platform Provider;
  (g) to third parties who provide services to or on the Betting Platform Provider's behalf; and
  (h) to any third party that purchases the Betting Platform Provider or its business.
5.2 If, in the Betting Platform Provider sole determination, the Player is found to have cheated or attempted to defraud the Betting Platform Provider or any other user of the Internet Betting Facilities in any way including but not limited to bet manipulation or payment fraud, or if the Betting Platform Provider suspects the Player of fraudulent payment, including use of stolen credit cards, or any other fraudulent activity (including any chargeback or other reversal of a payment) or prohibited transaction (including money laundering), the Betting Platform Provider reserves the right to share this information (together with the Player's identity) with other online betting sites, banks, credit card companies, and appropriate agencies (including law enforcement agencies).
 
  6 COOKIES
6.1 Cookies are small text files that are stored on the Player's computer or equipment when the Player visits certain online pages of the Betting Platform that record the Player's preferences. The Betting Platform Provider uses cookies to track the Player's use of the Betting Platform and the Internet Betting Facilities. The Betting Platform Provider also may use cookies to monitor traffic to the Betting Platform and the Internet Betting Facilities, improve the Betting Platform and the Internet Betting Facilities and make it easier and/or more relevant for the Player's use.
6.2 The Player has the ability to accept or decline cookies. Most online browsers automatically accept cookies, but if the Player prefers the Player can usually modify the Player's browser setting to decline cookies. To do this the Player should consult the help menu on the Player's browser. If the Player chooses to decline cookies, the Player may not be able to fully experience the interactive features of the Betting Platform and the Internet Betting Facilities.
6.3 To find out more about cookies and how to decline them please visit www.allaboutcookies.org.
 
  7 SECURITY
7.1 The Betting Platform Provider will take reasonable steps as required by law to ensure that the personal information the Betting Platform Provider collects is accurately recorded and kept securely. All personal information will be destroyed when it is no longer required to be retained by the Betting Platform Provider or by law.
7.2 The Betting Platform Provider does not warrant the security of any information which the Player transmits to the Betting Platform Provider over the Internet. Any information which the Player transmits to the Betting Platform Provider is transmitted at the Player's own risk. However, once the Betting Platform Provider receives the Player's transmission, the Betting Platform Provider will take reasonable steps to protect the Player's personal information from misuse, loss or unauthorised access.
 
  8 INTERNET-BASED TRANSFERS
  Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing the Betting Platform and communicating electronically with the Betting Platform Provider, the Player acknowledges and agrees to the Betting Platform Provider processing personal data in this way.
 
  RESPONSIBLE GAMBLING POLICY
1.1 The Betting Platform Provider maintains a strong commitment to provide the Player with a responsible gambling environment. Although gambling should be enjoyed as a recreational activity, it can nevertheless also cause a problem for a minority of Players. The Betting Platform Provider aims to prevent compulsive usage and underage access to the Betting Platform games while simultaneously providing a friendly and entertaining gambling experience for its Players. As a responsible gambling operator, the well-being of the Players is of utmost importance.
1.2 The Betting Platform Provider has implemented a self-exclusion function for Players who might need assistance in handling their compulsive gambling habits. The Player may opt to self-exclude themselves from having access to the Internet Betting Facilities or the Betting Platform for a period of either 7 days, 30 days, 90 days or for a permanent self-exclusion you may email our customer service at [email protected]. The Player may also set their own maximum value for their wagering activity for a 7 day period for Sports, Racing, Financials and Games separately. In the Casino, the Player is able to set an amount as the Maximum Betting Loss to limit the amount that the Player can lose in a rolling 7 day period. The Player can also set a daily, 7 day or 30 day deposit limit to limit the amount that can be deposited by the Player for that period. The following are a few things the Player should remember in order to keep control while gambling:
  (a) gambling should not be seen as a way of making money or paying debts. It should be entertaining;
  (b) the Player should familiarise themselves with the Betting Rules & Regulations;
  (c) the Player should only gamble the amount that they can afford to lose;
  (d) the Player should not try to chase losses;
  (e) the Player should keep track of the amount of money and time they have spent gambling.
1.3 The Betting Platform Provider is aware that occasionally gambling might develop into a problem for the Player. The Betting Platform Provider encourages the Player to consider professional assistance from any of these organisations if the Player suspects that they have a gambling problem:
 
  http://www.gamblingtherapy.org
  http://www.gamblingtherapy.org
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PROMOTION  |   TERMS AND CONDITIONS
011-39501824
011-39501824